Privacy Policy

Last updated October 24, 2021

Thank you for choosing to be part of our community at Tapnetic LLC(“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at mail@tapnetic.ai.

This privacy notice applies to Dictum – Medical AI Scribe (the “App”), our mobile and web application, as well as any of our services (the “Services”, which include the App). When you use the App and more generally use our Services, we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

1. What Information Do We Collect?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and Services, when you participate in activities on the App or otherwise when you contact us.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

We automatically collect certain information when you visit, use or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about who and when you use our App and other technical information.

  • Log and Usage Data. Log and usage data is service-related, diagnostic usage and performance information our servers automatically collect when you access or use our App and which we record in log files.
  • Device Data. We collect device data such as information about your computer, phone, tablet or other device you use to access the App.

Information collected through our App

  • Mobile Device Access.We may request access or permission to certain features from your mobile device, including your mobile device's camera, microphone, and other features.
  • Mobile Device Data. We automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information and system configuration information.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the App.

2. How Do We Use Your Information?

We use personal information collected via our App for a variety of business purposes described below:

  • To facilitate account creation and logon process.
  • To post testimonials (with your consent).
  • Request feedback.
  • To enable user-to-user communications.
  • To manage user accounts.
  • Fulfill and manage your orders.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • For other business purposes, such as data analysis, identifying usage trends, and improving our App.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data based on: Consent, Legitimate Interests, Performance of a Contract, Legal Obligations, and Vital Interests.

4. Who Will Your Information Be Shared With?

  • Advertising, Direct Marketing, and Lead Generation: AdMob
  • Functionality and Infrastructure Optimization: Firebase Hosting and Firebase Realtime Database
  • Invoice and Billing: Android Pay and Apple Pay
  • Web and Mobile Analytics: Firebase Analytics, Google Analytics
  • Website Performance Monitoring: Firebase Crash Reporting
  • Website Testing: Firebase Remote Config and Google Play Console

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. No purpose in this notice will require us keeping your personal information for longer than twelve (12) months past the start of idle period of the user's account.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Do We Collect Information From Minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the App, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the App.

8. What Are Your Privacy Rights?

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to request access, rectification, erasure, restriction of processing, and data portability.

If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.

9. Do We Make Updates To This Notice?

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

10. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at mail@tapnetic.ai or by post to:

Tapnetic LLC
Yerevan
Armenia